LexOPS · AI agents for legal operations

Your name is on the door. Every call should sound like it.

Lexafide handcrafts AI agents to your firm — answering every call, qualifying every lead, keeping every matter complete — the way you'd do it yourself, if there were more of you.

50,000+ callers handled
70+ hrs saved per firm · this week
Richmond Vona PI law firm operations team

“Faster connections, better conversations. Lexafide routes every call with full context, so our team just shows up and helps.”

Lizzy DePalma
Operations Lead · Richmond Vona PI
~50%
Calls routed past front desk
1 in 4
Adjuster calls auto-routed

Trusted by law firmsacross PI · mass tort · employment

Richmond Vona
Ricci Law Firm
Kwartler Manus
LNN Law
Peiffer Wolf
Simmons Hanly Conroy
Sokolove Law
Jonathan Perkins Injury Lawyers
Laborde Earles
Attorney Assistant
Richmond Vona
Ricci Law Firm
Kwartler Manus
LNN Law
Peiffer Wolf
Simmons Hanly Conroy
Sokolove Law
Jonathan Perkins Injury Lawyers
Laborde Earles
Attorney Assistant
Agents in production

Meet the agents running in firms today.

Each one is handcrafted to your firm's workflows, data model, and voice — with more shipping every quarter.

01 / 09
Agent · 01

Intelligent Reception

Answers every call. Routes every caller. Captures every detail.

  • Identifies new clients vs. known adjustors/providers
  • Routes intelligently across teams and queues
  • Logs structured intake data into your CMS in real time
LIVE · 24/701 / 09
📞IntakeCase MgrParalegalROUTING · LIVE

Native to your stackTrusted across PI, mass tort & estate

Litify
Filevine
SmartAdvocate
Salesforce
RingCentral
Five9
Dialpad
Zoom
Litify
Filevine
SmartAdvocate
Salesforce
RingCentral
Five9
Dialpad
Zoom
Live deployment

Real metrics from the firms running Lexafide today.

“Faster connections, better conversations. Lexafide routes every call and logs every detail, so our team just shows up and helps.”

L
Lizzy DePalma
Richmond Vona · PI law firm
0%
fewer reception calls
answered by humans
>0%
call routing accuracy
across 1,700+ calls
2–3×
qualified leads
reaching attorneys
0%
less overflow
during intake rushes
The platform

We don't sell an AI product. We deploy agents to address the areas that are holding you back.

A visual, legal-domain-native agent builder that turns your processes into production agents in days — not months.

Workflows

Your workflows, not ours.

Every firm runs intake differently. We map your actual process, CMS fields, telephony routing, and intake checklist — and build agents that match. No forced templates.

Voice

Your voice, not a generic bot.

Agents are tuned to how your firm sounds. The greeting, the tone, the questions your intake specialists ask — with performance that compounds over time. A caller in the worst week of their life should hear your firm — not a script.

Integrations

Your stack, done right.

Native connections to Litify, Filevine, SmartAdvocate, RingCentral, Five9, Dialpad, Zoom — and the rest of the systems you already run.

Our thesis

Context is in the conversations.

Every call carries the facts that move a case — the injury, the insurer, the dates, the doubts. Lexafide listens, pulls them out, and weaves them into a living case context your AI agents share.

Every next conversation is sharper than the one before.

  • Listens across voice, text, and email
  • Extracts key facts as they're said
  • Weaves them into a living case-context web
  • Primes every next AI conversation, automatically
Jane Doe
Inbound call · 9:42 AM
Listening · live

"Hi, I'm calling about my accident. I was rear-ended on the 405 last Tuesday. The other driver — their insurance is Acme. I was taken to St. Mary's by ambulance, they did X-rays. Now my back is killing me. The claim number they gave me is 4471."

Pulled in
Case context · web
Case #4471 · Jane Doe
0/7
facts woven
Case
#4471
Incident
Date
Insurer
Provider
Records
Symptom
Claim #
Context primed for every next AI conversationCRM in sync ✓
Terry Dohrmann, CEO & Co-founder of Lexafide
The people behind it

Built by people who've been inside the matrix, not just studied it.

Most legal AI is built by software companies that have never had to explain a capacity gap to a managing partner. Lexafide was built by people who have. Our founders spent the last two decades inside law firm operations — co-founding Litify, building at Salesforce, working hands-on with firms from solo practices to Morgan & Morgan, and scaling enterprise AI companies. We know what it means when the person picking up the phone is representing a name on the building, and we know exactly where capacity and margin get lost along the way. It's why every agent ships with confidence thresholds you set, human override in one click, and a pilot before you commit.

15 years of walking law firm hallways taught me where the real friction lives — not in the software gaps, but in the moments where staff are stuck doing work that pulls them away from clients. When every person on the team is freed up and equipped to do their best work, everything else follows: happier clients, stronger revenue, and a staff that actually wants to stay. That's the company we built.
Terry Dohrmann
Terry Dohrmann
CEO & Co-founder · Co-founder, Litify · ex-Salesforce
Firm operations snapshot

See what's really on your team's plate.

Pick the firm that looks like yours. We'll show you the operational load hiding behind your monthly intakes — and how much of it never needs to touch your staff.

Your name is on the wall. You know every client by voice. And every Thursday, the docket still asks you to be in three places at once.

What the family firms tell us
30
21,500
New inquiries / mo
90
Retainers sent / mo
42
Active matters
420
Inbound calls / mo
516
Avg. matter lifecycle14 months
Assumptions

Benchmarks from plaintiff firms in production on Lexafide: ~33% inquiry-to-signed conversion, 14-month average matter lifecycle, 11 min average call handle time, 60% automation rate, $38/hr blended paralegal cost. Estimates — your firm will vary.

Step 3 · What's on your team's plate

Operational hours / month

64 hrs

0.4 full-time staff doing operational work

Lexafide absorbs
38 hrs
hours reclaimed / mo
Equivalent staff cost
$17,451
/ year in equivalent staff cost
Where the hours go% of ops load
  • Reception & call handling95 hrs
  • Intake processing & data entry38 hrs
  • Records, signatures, adjusters140 hrs
  • Voicemail & after-hours10 hrs
Step 4 · Full report

Get the full operations report for a firm like yours.

A detailed breakdown of where the hours go — reception, intake, records retrieval, adjuster follow-ups, status updates, document chasing, after-hours coverage — and which Lexafide agent absorbs each one.

Testimonials

From founders whose names are on the door.

In just seven days across our two inbound agents, we had 1,700 phone calls answered or fielded by the agent. The combined call duration was about 70 hours.
H
Harry Nalbandyan
Founder, Partner
The Lexafide IVR answers questions as they come in and learns what it isn't answering yet — so my people are free. Not chasing doctor's offices, not chasing adjusters.
J
Josh Kwartler
COO
Practice areas

Handcrafted for your practice.

Every firm uses different intake logic, workflows, and case management fields. We tune every agent to yours — starting with the practice areas we know best.

01

Personal Injury

  • Auto call routing and scheduled check-ins
  • Data capture and systems sync
  • Call guidance and insights
02

Mass Tort

  • Screen claimants at scale
  • Automated outreach communication
  • Retrieve missing information
03

Social Security

  • Capture medical and work history
  • Provider/adjuster auto-responses
  • Follow up for missing records

Don't see your practice area? The Lexafide builder adapts to any legal vertical. Let's talk →

FAQ

Questions? We're glad you asked.

We start with a deep discovery to understand your workflows, systems, and how your staff works today. From there, we handle integrations, data mapping, and tailored workflow design — then thoroughly test every deployment before going live.

Let's map your operations together.

No slides. No pitch deck. Bring whatever's burying your team — we'll show you what we'd build.

Let's talkYou'll be talking to Terry — our CEO, not a sales team.Avg. discovery to live agent: 14 days